Effective date: September 19, 2026
This Privacy Policy explains how Elev8 Car Rentals collects, uses, and protects information when you visit elev8carrentals.com, request a quote, make a reservation, rent a vehicle, or communicate with us.
Information We Collect
We may collect contact information such as your name, email address, and phone number; reservation and rental information; driver and eligibility information; payment and deposit information; communications with us; and limited website-use information such as device, browser, and cookie data.
Identity and driver-verification information may be processed through service providers such as Stripe Identity. Payment card details are processed by our payment provider and are not intended to be stored directly on our website.
How We Use Information
We use information to process reservations and rentals, verify identity and eligibility, collect payments and deposits, coordinate pickup or paid delivery, provide customer service, send requested rental updates, maintain vehicle and account security, prevent fraud, comply with legal obligations, and improve our services.
SMS Messaging
Customers may voluntarily opt in to receive transactional text messages from Elev8 Car Rentals. Messages may include booking confirmations, pickup and return reminders, extension requests, late-return notices, deposit-status updates, and customer-service responses. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also call 281-723-7514. Consent to receive text messages is not a condition of purchasing or renting a vehicle.
Mobile Information and Consent
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be disclosed only to service providers that help us deliver messages requested by you, and only for that operational purpose. Text-message consent and opt-in data are not transferred for unrelated marketing.
Service Providers
We may use service providers such as website hosting and email vendors, VikRentCar, Stripe, Twilio, payment processors, identity-verification providers, and other operational vendors. They may process information only as needed to provide services to Elev8 Car Rentals, protect the business and customers, or comply with law.
Cookies and Website Data
Our website may use essential cookies and similar technologies to support booking, security, site performance, and user preferences. Third-party content or tools may collect information according to their own privacy policies.
Information Sharing
We may share information with service providers that support our operations, with government or law-enforcement authorities when legally required, or when reasonably necessary to protect customers, vehicles, our rights, or public safety. We do not sell personal information.
Data Retention and Security
We keep information only as long as reasonably necessary for reservations, rentals, accounting, fraud prevention, legal compliance, dispute resolution, and business records. We use reasonable administrative and technical safeguards, but no website or transmission method can be guaranteed completely secure.
Your Choices
You may ask to review, correct, or delete certain personal information, subject to legal and business-record requirements. You may opt out of SMS messages at any time by replying STOP. Transactional emails or communications that are necessary to complete an active rental may still be sent where permitted.
Children's Privacy
Our rental services are not directed to children, and we do not knowingly collect personal information from children through the booking process.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Elev8 Car Rentals
Website: elev8carrentals.com
Phone: 281-723-7514
Email: book@elev8carrentals.com
SMS Terms: SMS Terms and Conditions